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What do I do when the tenant doesn't pay?


Nonpayment of rent is obviously one of the biggest problems facing landlords. It always was and probably will continue to be. But for now, we can take steps to eliminate losses when rent isn't paid.

 

 

Never Lose another Dollar Because of Unpaid Rent

 

Guardian’s most sought after product, the Un-Paid Rent Guarantee, safeguards against this #1 source of expense to the landlord by offering the most comprehensive protection plan ever invented.

 

It covers form 1-12 of un-paid rent , with no waiting period. that means, you will collect 100% of the rent due at all times. And that is not all, there is an automatic approval for up to 3 month guarantee on every application submitted regardless of the credit history of the tenant. The 3 month Guarantee is adequate time for the eviction of a non-paying squatter tenant in most jurisdictions. That alone will increase your occupancy to almost 100%, since you will have larger pool of tenants coming to your property.

 

No need for security Deposit Anymore...

 

The elimination of Security Deposit requirement , will further enhance the appeal of your property to good tenants who may not have the cash for the deposit readily available especially at moving time when all other expenses occur. Why bother with 1 or two month security deposit, and the legal issues surrounding the handling of security deposits when you can get up to 12 month of protection for virtually no cost to you. Let us show you how.

 

Rent Guarantees Estimate Calculator Rent Guarantees Estimate Calculator

 

Nonpayment of rent doesn't always mean the rent was not paid. A partial rent payment creates an unpaid portion. In many leases past due charges such as unpaid late fees are deemed payable as "added rent". Unpaid Added Rent is the same as unpaid Rent, valid grounds for eviction.


If you need to collect unpaid rent, there is a legal process that must be followed. Guardian’s Eviction service takes care of this process from beginning to end and the cost is covered under the “Executive Membership”. 
When rent is not paid on time, a Guardian landlord should notify Guardian of all correspondence sent to attempt to collect the rent. Don't be strung along by the tenant waiting for some windfall that may never come. 

 

1 - Late Rent Notice - Be prompt in issuing your tenant a late notice when the rent is not paid by the end of the rent grace period. (That is the date rent becomes late - in the lease and in most cases it is after the 5th day of the month). We always recommend using a late notice that informs the tenant of late fees (as long as your lease provides for late fees).  I also think it's a good idea to let the tenant know that you or your management company operate on a schedule and the clock is always ticking each month.  It is also important to notify the tenant that unpaid rent and/or eviction will be automatically reported on their credit report which will stay on there for at least 7 years.  Yes…Guardian does offer this service as well. Late Rent Notice

 

2 - Phone call- If after you haven't received the rent or a response from the tenant within a reasonable time (2-4 days after sending/delivering of the Late Notice), give the tenant a call to find out what is wrong. This can be done before the late notice is sent if you like. Give the tenant a "heads up" that the late fees can build daily. Also inform the tenant that on a certain day the account automatically goes to an attorney's office for eviction proceedings plus the attorneys fee will be added to the balance owed (if your lease provides for attorney fees as it should).

Phone call
3 - Eviction- After you have done the above, you must send us notice and our Eviction process will start providing you have signed up for the service as a standalone product or you are an Executive Member in which case this service is covered under the Guarantee.

 

Eviction process

 

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